Two appliances, two different design universes

21 April 2010
Categories: Uncategorized

In our office lunch room, we’ve recently had a pair of appliances installed: a coffee maker and a hot/cold water filtration unit. In using both, it struck me how divergent their designs are from each other.

On the right, the fancy filtration unit dispenses both chilled drinking water and hot water for tea, instant soup, etc. As a safety measure, to get hot water from the unit one must push two buttons at once: the red button above the graphic of a steaming glass—and another button labeled “hot safety.”

Of course it’s meant to keep children from scalding themselves. I suppose that justifies its intent, if not its necessity.

As an aside, this safety feature defeated our lead programmer, who is brilliant and intelligent and tech-savvy, but who skipped the hilariously elementary (example: “Take one coffee filter…” [hold filter up for all to see]) orientation session for these appliances.

On the left, the coffee maker will also dispense hot water for tea—via a big, red-handled spigot.

If a child walked up to these two machines, what’s the first thing they’d do? Press the little red button—or pull the big red handle?

I’m not saying the coffee maker’s spigot is unsafe. Not many (if any) children spend time in our offices, so it’s a moot point. And if nothing else it enabled that aforementioned staffer to get hot water for her tea.

The filtration unit is not, however, exempt from my ridicule. See that blue light that shines down on whatever container you’re filling? At first I thought it might be one of those ultraviolet lamps that kill bacteria. Not so. This light is decorative—in fact, it’s not merely decorative, it’s purely decorative.

Why? Because if it had any function at all, it would make a lot of sense, while dispensing hot water, for that light to turn red. But no, it doesn’t. Instead, it’s counterintuitive: dispense piping-hot—nay, scalding—water that glows with a light that stays cool, cool blue.

  1. No comments yet.
  1. No trackbacks yet.